Job Description: Zendesk Implementation / Multiple Contractors / Remote, UK Greenfield Zendesk implementations... for Zendesk and related platform - Project / Engagement Managers Lead client-facing projects, manage delivery, and drive...
here on our website. The Role Position: Customer Support Lead (Zendesk Experience) Location: Manchester We’re.... What You'll Be Doing Own and manage the full customer support lifecycle Configure and optimize Zendesk as the core support...
Position: Customer Support Lead (Zendesk Experience) Location: Manchester We're looking for a strategic and hands... Be Doing Own and manage the full customer support lifecycle Configure and optimize Zendesk as the core support platform...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact...
of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in selling... schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built...
areas of the Zendesk platform, such as security, scalability, and extending the custom data model. You will also collaborate... of the Zendesk platform. Required Qualifications Extensive Experience in solution architecture & Consulting: 8-10+ years...
Job Description Job Title: Senior Platform Architect – Contact Center Technologies (Zendesk, Amazon Connect, AWS...) About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service...
Job Description The Zendesk Technical Account Manager (TAM) becomes an extension of our customers through crafting... believe that extraordinary relationships mean outstanding value from Zendesk. The TAM role is not to develop or perform...
improvement of integration capabilities Develop and promote best practices for use of integrations both internally (Zendesk... schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built...
demonstrations and introductory meetings with our sales team to move them through the sales pipeline. Zendesk management - utilise... Zendesk (our CRM system) to track and document all prospecting activities, customer interactions, and lead status updates...
with all departments to optimise and enhance operational efficiency, with a particular emphasis on the Zendesk platform. You will play... a critical role in this effort, working closely with the Head of Digital Services to manage and configure Zendesk, implement...
Proactively engage and respond to customers across multiple platforms (e.g., Zendesk, HubSpot, ClickUp) Understand customer needs... relationships at all levels. * Proven experience with Zendesk, Asana, and Salesforce (or comparable platforms). * Demonstrated...
point of contact for our online customers, working with Zendesk to respond to enquiries, resolve issues, and provide... Responsibilities: Respond to customer emails via Zendesk, offering friendly and knowledgeable advice and support Handle product queries...
point of contact for our online customers, working with Zendesk to respond to enquiries, resolve issues, and provide... Responsibilities: Respond to customer emails via Zendesk, offering friendly and knowledgeable advice and support Handle product queries...
chat, Zendesk and phone Categorize customer inquiries Write and update support articles Escalate issues to Customer... technical support role at a SaaS company Experience with email, push or SMS platforms Experience with JIRA or Zendesk...
agent efficiency but also to pioneer innovative workflows using our support tools (like Zendesk, Ultimate, Talkdesk... experience to enhance agent efficiency and pioneer innovative workflows using our support tools (like Zendesk, Ultimate, Talkdesk...
